Privacy Policy — Key Local Leads

1. Who We Are

Key Local Leads ("we", "us", "our") provides local lead generation, website design, SEO, and Google Business Profile services to small and mid-sized businesses. This policy explains how we handle information collected through keylocalleads.com and our services.

2. Information We Collect

Contact details you submit: name, business name, email, phone number.
Account information: email and authentication data when you create an account.
Billing information: processed by Stripe. We do not store full card numbers.
Usage data: pages viewed, device/browser, IP address, and referral source.
Messages you send us by form, email, phone, or SMS.

3. How We Use Information

To deliver, maintain, and improve our services.
To respond to inquiries and provide customer support.
To process payments and send transactional messages (receipts, account notices).
To send service updates and, with your consent, marketing messages.
To comply with legal obligations and prevent fraud.

4. Sharing

We do not sell your personal information. We share limited data with service providers who help us operate the business, including Stripe (payments), our hosting and email providers, and analytics tools. These providers are contractually bound to protect your data.

5. SMS Messages

SMS opt-in information and phone numbers are used only to deliver the messages you requested. We do not share SMS opt-in data or phone numbers with third parties for marketing purposes. See our SMS Consent page for details.

6. Cookies

We use cookies and similar technologies for authentication, security, and to understand site usage. You can control cookies through your browser settings.

7. Data Retention

We keep information for as long as needed to provide services and meet legal, tax, or accounting requirements. You may request deletion at any time.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to opt out of certain uses. To exercise these rights, contact us at the email below.

9. Security

We use commercially reasonable safeguards to protect your information. No system is 100% secure, but we work to promptly address vulnerabilities.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

11. Changes

We may update this policy from time to time. Material changes will be posted on this page with a revised date.

12. Contact

Key Local Leads
Email: ericrberni@gmail.com
Phone: (855) 595-3530